Building Lasting Relationships through Exceptional Customer Experience

2 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $45,000 - $65,000
Job Title">

Overview of the Role:

The Customer Service Officer is a vital position in our team, responsible for providing exceptional customer experiences and lasting relationships with our members and guests.

This role involves managing enquiries, bookings, and issues accurately while supporting other departments when required. You will have the opportunity to build strong customer rapport and support the care and wellbeing of vulnerable and underprivileged young people.

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Key Responsibilities:

  1. Manage enquiries, bookings, and issues accurately and efficiently.
  2. Provide exceptional customer service and support to our members and guests.
  3. Support other departments when required to achieve business objectives.
  4. Build strong customer relationships and lasting connections.
  5. Contribute to the development of a diverse, inclusive workforce that reflects the communities we serve.
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Requirements:

To be successful in this role, you must possess excellent communication skills, be self-motivated and passionate about customer satisfaction. You should thrive in a fast-paced environment and enjoy problem-solving, with superior customer service and admin skills being essential for excelling in this position.

A passion for building strong relationships and delivering exceptional customer experiences is crucial, along with your ability to work collaboratively as part of a close-knit community. We encourage people of all backgrounds and perspectives to apply for this role.

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Benefits:

As part of The Y family, you'll have access to various benefits, including opportunities for professional growth and development, and the chance to contribute to the care and wellbeing of vulnerable and underprivileged young people.

We believe in building a diverse, inclusive workforce that reflects the communities we serve, offering a range of exciting job opportunities across NSW.

Our mission is to empower young people and promote healthy living, social impact, and community programs, making us an ideal employer for those who share our values.

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Why Work with Us:

Join our team and become part of a vibrant and dynamic community dedicated to empowering young people and promoting healthy living, social impact, and community programs.

Discover the rewards of working with a forward-thinking organisation committed to driving positive change and enhancing the lives of others.

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How to Apply:

If you're passionate about delivering exceptional customer experiences and contributing to the care and wellbeing of vulnerable and underprivileged young people, please submit your application today

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