Vacation Experience Coordinator

2 weeks ago

Manly West, Queensland, Australia beBeeCustomerService Full time $40,000 - $80,000
Job Overview

We aim to create unforgettable vacation experiences.

Your Key Responsibilities Include:
  • Welcoming guests and owners, ensuring a seamless check-in process.
  • Providing expert knowledge on local attractions and recommendations.
  • Completing administrative tasks efficiently.
  • Maintaining effective communication through various channels.
  • Building rapport with customers to deliver exceptional service.
  • Collaborating with the resort operations team to ensure high-quality service.
  • Clearly articulating the benefits of traveling within our community.
  • Achieving set targets and key performance indicators.
The Ideal Candidate
  • Prior experience in a similar hospitality role.
  • A genuine passion for customer service and local knowledge.
  • Excellent communication skills and strong interpersonal abilities.
  • An enthusiastic, self-motivated, and positive attitude.
  • Meticulous presentation and professional grooming standards.
  • High levels of computer literacy.
  • Previous experience with property management systems is advantageous.
  • Ability to identify and resolve workplace issues.
  • Flexibility to work varied schedules, including nights, weekends, and public holidays.

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