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Fitness First Member Support Consultant

2 months ago

Narrabeen, New South Wales, Australia Fitness First Full time

About the Opportunity:

As a Member Support Consultant at Fitness First, you will be the driving force behind the success of our clubs. You will interact with members from all walks of life, driving membership growth through outreach activities, generating and converting leads, and providing exceptional customer service that motivates members to continue their fitness journey.

Key Responsibilities:

  • Contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach and referrals
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalized interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs

Requirements:

  • Current First Aid & CPR certificate
  • Problem-solving mindset
  • Gift for communication
  • Drive and goal-focused
  • Team player
  • Customer-focused

About Fitness First:

We are proud to be part of Fitness and Lifestyle Group, a leading fitness company with 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees help almost a million people live happier, healthier, and more active lives, delivering 65 million+ workouts per year.

What We Offer:

  • Competitive package including base salary, super, and commission
  • Complimentary Platinum Fitness First membership
  • Anniversary leave days and additional free gym membership for friends and family
  • Career opportunities with Fitness and Lifestyle Group
  • Ongoing training and support

Our Commitment to Diversity and Inclusion:

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability, and from other diverse backgrounds.