
Leading Customer Experience Manager
1 week ago
We are a team that invites customers into our world of tea, online and in retail stores across the globe. Our people bring unique experiences and skills to each role, which is invaluable to us.
In return, we provide training incentives and encourage an inclusive culture through our policies and initiatives. Today, we are part of the worlds largest tea business, giving us opportunities to build global relationships and expand your career globally.
As Assistant Store Manager, you will help lead our passionate team at Joondalup assist the Store Manager with day-to-day management, leading the team visual merchandising managing deliveries and stock. You will coach the team to deliver exceptional customer experiences throughout the store.
You will support the Store Manager to achieve sales growth manage controllable costs for the store and lead the store and team in absence of a Store Manager on duty. You will also support training of the team in customer service product knowledge and operational responsibilities, encouraging development with timely feedback and regular working hours.
We are a tea brand known for delicious blends of premium sustainable ingredients. Our world of tea is online and in our retail stores across the globe. We believe every team member brings unique invaluable experience and skills, in return we provide training incentives and great team culture.
We offer competitive salary with bonus earning potential 50% discount on purchases endless cups of tea recognition rewards volunteer leave day per year employee assistance program and flexible working arrangement options.
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