Care and Support Specialist

3 days ago

Hobart, Tasmania, Australia beBeeInjuryManagement Full time $55,000 - $70,000

At our organisation, we are committed to providing a supportive environment for our staff and clients. This includes the role of an Injury Management Specialist, who plays a vital part in helping injured workers return to work as safely and quickly as possible.

The key responsibilities of this role include processing claims documents, certificates and invoices in a timely and efficient manner, ensuring compliance with applicable legislation. Additionally, the specialist will liaise with injured workers, managers, workers' compensation insurer and health providers to identify suitable duties and provide best return to work outcomes for injured workers.

Maintaining the injury management software is also a crucial aspect of this role, ensuring all claims are up to date and accurate. This requires strong problem solving and decision making skills, as well as a proactive approach to resolving RTW matters in a consultative manner.

As the key contact for injured workers, the Injury Management Specialist ensures a supported and timely RTW program is in place, maximising rehabilitation outcomes for workers while minimising impacts on insurance premiums. A positive safety culture is also maintained through effective communication and leadership.

To be successful in this role, you will need demonstrated relevant experience in a RTW role, with RTW qualifications. You must have highly developed interpersonal, verbal and written communication skills, with the ability to lead, negotiate and consult effectively with key stakeholders. Problem solving and decision making skills are essential, as well as a proactive approach to resolving RTW matters.

A desire to join a team committed to the care of others in a mission-based organisation is also important. In return, we offer a range of benefits including NFP salary packaging, discounted health insurance and gym memberships, paid parental leave, training and development pathways, and flexible hours that make sense for you.

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