Data Exchange Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeIntegration Full time $90,000 - $112,000
Business Integration Specialist

The Business Integration Specialist will play a key role in facilitating the seamless integration of business operations by scoping, implementing, testing, monitoring, and supporting the exchange of operational data between trading partners.

Main Responsibilities:
  • Collaborate with trading partners to facilitate initial scoping, understand integration requirements, and provide comprehensive support throughout the project, including mapping, transformation, testing, and monitoring of trading partner integrations.
  • Provide day-to-day support to employees and trading partners, including portal assistance, CRM support, EDI/API troubleshooting, data entry, training, and general application support.
  • Analyse, monitor, and offer recommendations to ensure trading partners' compliance with established integration standards.
  • Design test scenarios and complete user acceptance testing (UAT) in coordination with internal and external stakeholders.
  • BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH BUSINESS STAKEHOLDERS INCLUDING CUSTOMERS, AGENTS, BROKERS, AND SOFTWARE PARTNERS TO ENABLE EFFECTIVE COLLABORATION AND CONTINUOUS PROCESS IMPROVEMENT.
  • Develop and maintain project documentation, integration specifications, user guides, policies, and procedures.

Requirements:

  • Proven experience in an Integration Analyst or support role, ideally within transport/logistics or a similar field, and/or tertiary qualifications in Information Technology, Information Systems, Computer Science, Engineering, Business, or a related discipline.
  • Strong analytical and problem-solving skills, with a demonstrated ability to work collaboratively within a team in a fast-paced, dynamic environment.
  • Proven experience communicating effectively with a broad range of stakeholders, including internal/external customers, partners, project teams, and technical or business subject matter experts.
  • Excellent time management skills with a focus on quality assurance, attention to detail, and the ability to work under pressure.
  • Strong critical thinking ability to analyse and resolve complex issues across multiple systems using technical tools.
  • A positive and inquisitive attitude, with a genuine interest in enhancing and maintaining high standards for internal and external customer service.

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