Business Improvement Lead

2 weeks ago


Hawthorn East, Victoria, Australia Coles Full time
About the Role

We are seeking a highly skilled Business Improvement Lead to join our Coles Online team. As a key member of our eCommerce function, you will play a critical role in driving process improvements and delivering value to our customers.

Key Responsibilities
  • Develop and implement process improvements to enhance network efficiency and reduce costs
  • Collaborate with operations teams to lead key process changes and initiatives
  • Analyse and interpret large data sets to inform strategic business decisions
  • Provide comprehensive insights into drivers of efficiency to senior stakeholders
  • Articulate new system development requirements and work with IT to realise project benefits
Requirements
  • Extensive experience in relationship management up to and including General Management level
  • Proven commercial acumen and experience analysing and summarising large data sets
  • Experience with software such as MS Excel, Word, PowerPoint and other BI tools like PowerBI, Tableau, Altryx
  • Excellent communication skills and analytical thinking
Why Coles?

We're committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands, there are plenty of reasons to love working here. Explore all this and more at our Coles Careers website.

We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We're happy to adjust our recruitment process to support accessibility needs – so reach out to us at > Careers for everyone > Disability employment.



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