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Business Improvement Lead
2 months ago
We are seeking a highly skilled Business Improvement Lead to join our Coles Online team. As a key member of our eCommerce function, you will be responsible for driving process improvements and delivering value to our customers.
Key Responsibilities- Develop and implement process improvements to enhance network efficiency and reduce costs
- Collaborate with operations teams to lead key process changes and initiatives
- Analyse large data sets to inform strategic business decisions and provide comprehensive insights to senior stakeholders
- Articulate new system development requirements and work with IT to realise project benefits
- Develop business cases to support business initiatives and improve processes
- Extensive experience in relationship management and commercial acumen
- Proven ability to analyse and summarise large data sets
- Experience with software such as MS Excel, Word, PowerPoint and other BI tools like PowerBI, Tableau, Altryx
- Excellent communication skills and analytical thinking
We are committed to making this a great place to work, from day one. From flexible working arrangements to discounts across all our internal brands, there are plenty of reasons to love working here.
We encourage applications from people of all ages, nationalities, abilities and cultures. We're happy to adjust our recruitment process to support accessibility needs.