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Customer Service Representative

2 months ago

Mildura, Victoria, Australia Telstra Full time
Job Overview

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Sales Consultant, you will be responsible for delivering exceptional customer service and sales experiences in our retail stores.

Key Responsibilities

  • Provide quality customer service to all customers, ensuring a positive and memorable experience.
  • Maximise sales by providing latest product and service information to our customers.
  • Achieve sales and performance targets, driving business growth and success.
  • Ensure store presentation is in line with retail shop standards, maintaining a clean and welcoming environment.

Requirements

  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
  • Ability to solve complex problems, think critically, and make sound decisions.
  • Effective communication skills, with the ability to work collaboratively with colleagues and customers.
  • Previous experience in a customer-facing environment is highly advantageous.

What We Offer

  • Fantastic career growth prospects, with opportunities for professional development and advancement.
  • Ongoing product training and development, ensuring you stay up-to-date with the latest products and services.
  • In-store mentorship and support, helping you succeed in your role.
  • A highly rewarding sales environment, with opportunities to exceed sales targets and achieve success.
  • Corporate discounts and benefits, enhancing your overall well-being and quality of life.