Online Community Manager

6 days ago

Sydney, New South Wales, Australia beBeeCommunity Full time $80,000 - $120,000

Community Leadership Opportunity

This is a high-impact role within our organisation, responsible for cultivating and growing an online community. As a Community Manager, you will be tasked with driving engagement, advocacy, and sales through strategic planning and effective community management.

The successful candidate will develop and implement a comprehensive community vision and roadmap, incorporating member engagement, content, and editorial plans. You will manage a team of specialists, oversee moderation strategy, and provide regular reporting on key metrics.

  • Develop and implement a 1-3 year community vision and roadmap
  • Implement member engagement strategies, including content and editorial plans
  • Manage a team of community specialists and their roadmaps/success metrics
  • Oversee moderation strategy and maximise salesforce tools
  • Provide regular reporting on key metrics and measures to monitor customer engagement
  • Identify and report on community trends and advise relevant business teams

Requirements

  • A minimum of 3 years' experience managing an online community
  • Experience in managing direct reports or mentoring
  • Excellent communication, interpersonal, and written skills
  • Ability to navigate complex situations and public communications
  • Strong organisational skills and attention to detail

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