Hotel Operations Director

3 days ago

Sydney, New South Wales, Australia Travel + Leisure Co. Full time
Leading Hotel Success

In the heart of Sydney, Club Wyndham offers a unique blend of urban sophistication and cultural richness. We are seeking an exceptional Hotel Operations Director to drive the daily operational success of our hotel.

This varied and challenging role reports to the Area General Manager and involves planning, implementing, and monitoring sales and marketing strategies as well as coaching, mentoring, motivating, and developing staff. As a hands-on position, it's ideally suited to a hospitality professional with proven hotel operational knowledge and experience in effectively interacting with guests and leading the team by example.

About You

To be considered for this position, you must be able to demonstrate the following attributes;

  • Proven experience in managing hotel rooms, preferably with a global hospitality company,
  • Comprehensive commercial knowledge and understanding of the hospitality sector including a strong background in management of facility and assets,
  • A self-starter exhibiting initiative, confidence, professionalism, & good judgement,
  • Results and target driven, with strong financial and business acumen and ability to make sound decisions to ensure the hotel operates efficiently,
  • Great attention to detail with effective time management and ability to multi-task and work on a number of initiatives and projects, often under pressure,
  • Effective leadership, organisational and interpersonal communication skills,
  • People management in recruiting, driving, and supporting teams to ensure a high performing team-culture, including an extensive portfolio in successful coaching, mentoring and development,
  • Ability to build strong, positive professional relationships with internal and external clients and passion for delivering exceptional customer service,
  • Strong negotiation and influencing skills,
  • Display an open friendly manner and positive attitude with Impeccable presentation standards,
  • Competent in Microsoft Office applications and Property Management Systems (Opera preferred),
  • Relevant Business tertiary qualifications desirable.

We offer a competitive salary of AU$120,000 - AU$180,000 per annum, depending on experience. The benefits package includes subsidised Private Health Insurance, generous and achievable incentive programs, birthday leave, worldwide staff discounts across our hotels and resorts, amazing location, supportive team, career development opportunities, genuine support from the Executive leadership team, and the ability to join a high functioning and passionate team.

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