Strategic Product Development Specialist

5 days ago


Hawthorn East, Victoria, Australia Coles Full time
About the Role

We are seeking a highly skilled Product Owner to join our Workplace Technologies team. As a key member of this team, you will play a critical role in driving the development and implementation of new workplace technology capabilities.

About Coles Group

Coles Group is one of Australia's leading retailers, serving millions of customers across the country. With over 115,000 team members, we are committed to delivering exceptional customer experiences through innovative technologies and services.

Your Key Responsibilities

  • Provide feature guidance based on Microsoft roadmaps and knowledge.
  • Support a collection of Technology projects and BAU initiatives within the Workplace Experience and Support function.
  • Coordinate the resolution of complex Workplace Technology problems, including the management of backlog activities.
  • Deliver day-to-day operational support (Incident, change, problem) of Workplace Technology Tools (largely Microsoft platforms and relevant industry technologies) and integrations.
  • Develop and implement effective solutions to meet business requirements.
  • Collaborate with cross-functional teams to drive business outcomes.

About You

To be successful in this role, you will need:

  • Demonstrated experience in a similar role.
  • ITIL knowledge and experience.
  • Excellent analytical and problem-solving skills with high attention to detail.
  • A cost-conscious mindset.
  • Experience implementing Agile ways of working – desirable.
  • Ability to articulate solutions and influence others.
  • High degree of Business Acumen.
  • Experience working in cross-functional teams in agile environments.
  • Working knowledge of Workplace Technology Tools best practices and frameworks.
  • Critical thinking, analysis, and out-of-the-box thinking to develop strategies to overcome challenges.

What We Offer

We offer a competitive salary of $120,000 - $150,000 per annum, depending on experience, plus a range of benefits including flexible working options, office perks, discounts, recognition and reward programs, opportunities for learning and development, paid parental leave, and investment in your future through our annual team member share plan.

Why Join Us?

Coles Group is committed to creating a workplace that is safe, respectful, and inclusive for all team members. We are proud to be an equal opportunity employer and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.



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