Hospitality Operations Manager

2 days ago


Dinner Plain, Victoria, Australia Travel + Leisure Co. Full time
Experience the Excitement of Hospitality Management

We are a value-driven organization that puts the world on vacation at over 270 resort locations across the globe. Our mission is to deliver exceptional experiences for millions of travelers worldwide.

Unlock Your Career Potential

We offer a range of benefits, including professional development funding, discounted hotel and resort stays globally, and subsidised private health cover. Join our team as a Hospitality Operations Manager today

About the Role

The Hospitality Operations Manager will oversee the day-to-day operation of our Food and Beverage outlets, including recruitment, training, rostering staff, and managing floor staff during functions. Key responsibilities include:

  • Managing restaurant opening and closing procedures
  • Coordinating setup and preparation of FOH and BOH areas
  • Providing exceptional customer service and using POS systems
  • Preparing hot and cold food
  • Leading a team of staff and coordinating breaks
  • Ensuring staff performance and delivery of product and service quality
  • Maintaining cleanliness and hygiene standards
  • Reconciling sales and banking transactions

Requirements and Qualifications

To be successful in this role, you will need:

  • Previous experience in a similar management position
  • A current Responsible Service of Alcohol certificate
  • The ability to work a flexible roster, including nights, weekends, and public holidays
  • Strong leadership and motivational skills

Salary and Benefits

This is a highly rewarding opportunity with a competitive salary of around $60,000 per annum, plus benefits including professional development funding, discounted hotel and resort stays globally, and subsidised private health cover.



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