Resort Operations Coordinator

21 hours ago


Dinner Plain, Victoria, Australia Travel + Leisure Co. Full time
Deliver Exceptional Guest Experiences

We are seeking a highly skilled and enthusiastic Resort Operations Coordinator to join our team at Travel + Leisure Co. As a key member of our operations team, you will play a vital role in ensuring seamless guest experiences across our global resort network.

About the Role

  • This is a hands-on position that requires strong organizational and communication skills, with a focus on delivering high-quality results in a fast-paced environment.
  • You will be responsible for completing daily Front Office, Housekeeping, Food & Beverage, and Maintenance functions, as well as providing exceptional customer service to our guests.
  • A key aspect of this role is assisting our maintenance department with tasks such as plumbing, carpentry, painting, gardening, and general maintenance.

Your Responsibilities

  1. Inspection and reporting of faults in guest accommodations and common areas.
  2. Assisting guests with their needs and requests in a timely and professional manner.
  3. Maintenance of rooms and grounds, including cleaning, repairs, and upkeep.
  4. Providing support to other departments as needed, including front desk, housekeeping, food and beverage, and maintenance.

What You'll Bring

  • Previous experience within a hotel or resort maintenance environment would be an asset.
  • Genuine passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible roster, including weekends, evenings, and school holidays.
  • Current driver's license (preferable).

Benefits

  • A competitive salary of $55,000 - $65,000 per year, depending on experience.
  • Discounted hotel stays across the world.
  • Professional development funding.
  • Onsite staff accommodation.

About Us

Hospitality is at the heart of all we do at Travel + Leisure Co. We deliver excellence, take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.



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