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Senior Consultant

2 months ago

Canberra, ACT, Australia Red Hat Asia-Pacific PTY. LTD. Full time

About the Role

We are seeking a highly skilled Senior Consultant to join our team in Canberra, Australia. As a Senior Consultant, you will play a key role in delivering and implementing Red Hat Infrastructure solutions and offerings to our customers.

Key Responsibilities

  • Serve as a trusted adviser for Red Hat engineers and project managers to deliver and implement the right solutions for our customers.
  • Provide expert-level support and guidance to customers on Red Hat Infrastructure technologies, including RHEL, Ansible, Satellite, and Security services.
  • Collaborate with customers to identify and address technical, development, and IT issues and needs.
  • Stay up-to-date with the latest technologies and apply that knowledge to customer needs.
  • Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions.
  • Participate in internal initiatives, create consulting white papers, and update the knowledge base.
  • Keep stakeholders informed on issues that may affect project or company performance.
  • Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner.
  • Kick off new projects, guide the implementation team, and monitor the progress of a project.

Requirements

  • 5+ years of experience working with enterprise customers on a range of development and deployment projects.
  • Experience with UNIX or Linux database administration and tuning.
  • Extensive knowledge of Red Hat Enterprise Linux (RHEL).
  • Extensive knowledge of other Infrastructure products, including Ansible, Ansible Tower, Satellite, Authentication services, and Virtualisation technologies.
  • Extensive knowledge of Linux Security Practices and tools to address common criteria.
  • Exceptional analytical, problem-solving, project management, and planning skills.
  • Practical experience with or knowledge of python, perl, and/or shell scripting language(s).
  • Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days.
  • Excellent written and verbal communication skills in English.
  • Australian Government security clearance.

About Red Hat

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We are a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. We welcome and encourage applicants from all backgrounds and perspectives.

Diversity, Equity & Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. We aspire to create an environment where everyone experiences equal opportunity and access, and where all voices are not only heard but also celebrated.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.