System Support Specialist

3 days ago


Brisbane, Queensland, Australia beBeeSupport Full time $66,950 - $147,511

Job Title: Application Support Officer

Main Responsibilities:
  • We are seeking a skilled support specialist to provide assistance to staff members utilizing various Council systems and applications, including SEEMiS, Groupcall, Parents Portal, and potentially a client transport system in the future.
  • This role involves supporting the implementation, operation, and ongoing development of these systems/applications.
  • The selected candidate will be responsible for delivering training to system users as needed and ensuring that periodic processing and production of reports are completed accurately and according to timetables.
Required Skills and Qualifications:
  • Essential qualifications include SVQ level 3 or HNC in Information Technology, Information Management, or Business Information Systems.
  • Advanced MS Excel skills are also required.
  • The ideal candidate should possess developed interpersonal skills to agree and implement changes in procedures.
  • An understanding of relevant legislation associated with information retention is necessary.
Duties and Benefits:
  • Provide day-to-day support to users and advise on associated business processes.
  • Support relevant projects.
  • Ensure timely and accurate completion of periodic processing and production of reports.


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