
Senior Clinical Systems Expert
14 hours ago
As a seasoned Application Specialist Senior, you will play a vital role in supporting the day-to-day operations of clinical systems and IT applications. Your primary responsibility will be to ensure optimal system performance and manage system enhancements.
Additionally, you will lead in resolving complex technical issues and mentor junior team members to develop their skills and expertise.
\Key Responsibilities\- \
- Provide L2/L3 support for clinical and IT systems with GxP categorization as per company-defined SLAs.\
- Manage user access and user roles for clinical and IT systems with GxP categorization as per applicable IT SOPs.\
- Responsible for clinical IT systems/applications training to all regions and users and act as a knowledge expert for the systems.\
- Primary liaison with vendors and Novotech IT for maintenance changes and upgrades.\
- Lead and deliver UAT testing for system upgrades, new releases, and change management in collaboration with Clinical Systems, IT, and business users.\
- Set up of new projects/studies, system-specific templates/checklists, LOVs, workflows, etc.\
- Provide various reports from Clinical/IT Systems (with Gxp Categorization) in the form of data extracts from databases (via SQL queries) as per study/user requirements.\
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