Career Opportunities: Senior Claims Professional

3 days ago

Tweed Heads, New South Wales, Australia beBeeSenior Full time $65,000 - $80,000
Claims Manager Role Overview

We are seeking an experienced claims professional to manage a portfolio of workers compensation claims and achieve the optimum outcome of early and sustainable return to work with reasonable claim costs.

Main Responsibilities
  • Pro-actively manage a portfolio of workers compensation claims, collaborating with medical professionals, employers, brokers, rehab providers, and other stakeholders to create an effective Return to Work strategy.
  • Assist the worker and employer with the claim process, providing support, managing expectations, and ensuring timely access to required services to support return to work and injury recovery.
  • Assess aspects of liability and recovery relevant to legislation or policies while undertaking ongoing reviews in relation to entitlements and payments.
  • Respond to escalations and provide coaching and mentoring to other team members.
About You
  • A minimum of 3 years of experience managing claims within the New Zealand Accident Compensation Scheme is mandatory.
  • You must currently reside in New Zealand to be eligible for relocation benefits.
  • An empathetic, resilient, and motivational approach to provide customer-centric support.
  • A driven professional with highly developed written and verbal communication skills.
  • Careful consideration to detail with a high concern for accuracy to manage stakeholder engagement.
  • A team player who likes to work collaboratively and can also work independently.
What We Offer
  • A vibrant, collaborative, innovative team culture.
  • Flexibility with the opportunity to work from home when fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our rewards hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Company-wide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.

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