Operations Manager

5 days ago

Gosford, New South Wales, Australia Amazon Full time

Job Summary:

We are seeking an experienced Operations Supervisor to support the Operations Shift Manager in driving innovation and execution in transportation networks. The ideal candidate will have a proven track record of motivating teams to meet targets and productivity expectations.

Key Responsibilities:

  • Support the development of a strong culture of health and safety practices and initiatives.
  • Manage daily department duties and provide backup support to the Operations Shift Manager as needed.
  • Conduct debriefs of staff and ensure accurate completion of paperwork.
  • Assign work to staff to support workflow and daily metrics.
  • Support the Operations Shift Manager in ensuring sufficient resourcing for the function, including call outs for training needs, absence, and performance management.
  • Assist with the training of new associates to ensure they have the necessary knowledge to perform tasks.
  • Track and report departmental metrics, and assist the Operations Shift Manager in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
  • Monitor and report hours and schedules for associates.
  • Follow up and resolve process-related area issues as needed.
  • Ensure equipment defect reporting is completed to a high standard.

Requirements:

  • Experience managing teams and planning, performance metrics, and process improvement.
  • Ability to work a flexible schedule, including weekends, nights, and holidays.
  • Experience in logistics and data analysis is preferred.

About Amazon:

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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