Operations Manager

2 weeks ago

Gosford, New South Wales, Australia Amazon Full time
Operations Supervisor Job Description

Amazon Logistics is seeking an experienced Operations Supervisor to support the Operations Shift Manager in driving innovation and execution in transportation networks. The ideal candidate will have a strong drive to motivate a team to meet targets and productivity expectations, while taking responsibility for tracking attendance and workflow.

Key Responsibilities:

  • Support the development of a strong culture of health and safety practices and initiatives.
  • Assist with daily management of department duties and deputize for the Operations Shift Manager as required.
  • Carry out debriefs of all staff and ensure accurate completion of paperwork.
  • Assign work to staff to support workflow and daily metrics.
  • Support the Operations Shift Manager in ensuring sufficient resourcing, including call-outs for training needs, absence, and performance management.
  • Assist with training new associates to ensure they have the necessary knowledge to carry out tasks.
  • Track and report departmental metrics, and assist the Operations Shift Manager in analyzing and understanding reasons behind success and failure.
  • Monitor and report hours and schedules for associates.
  • Follow up and solve process-related area issues as required.

Requirements:

  • Experience with data analysis and planning, performance metrics, and process improvement.
  • Ability to work a flexible schedule, including weekends, nights, and holidays.

Preferred Qualifications:

  • Experience in logistics and warehouse operations.

Amazon's Commitment to Diversity and Inclusion:

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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