Operations Team Lead

4 weeks ago

Gosford, New South Wales, Australia Amazon Full time

Job Summary:

We are seeking a highly motivated and experienced Operations Supervisor to join our team at Amazon. As an Operations Supervisor, you will play a key role in supporting the Operations Shift Manager to drive innovation and execution in transportation networks.

Key Responsibilities:

  • Support the development of a strong culture of health and safety practices and initiatives through compliance with legislation and policy.
  • Support daily management of department duties, including deputies for the Operations Shift Manager as required.
  • Carry out debriefs of all staff and ensure that paperwork is accurately and fully completed.
  • Assign work to staff as required to support the workflow and daily metrics.
  • Support the Operations Shift Manager by ensuring there is sufficient resourcing for your function, including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.
  • Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.
  • Assist the Operations Shift Manager with tracking, trending and reporting of departmental metrics.
  • Assist the Operations Shift Manager in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
  • Tracking and reporting of hours and schedules for Associates.
  • Follow up and solve process-related area issues as required.
  • Ensure equipment defect reporting is completed to a high standard.

Shift Pattern:

The shift pattern is based on 4 days on and 3 days off. The working hours are from 5:15am to 12:15pm, with a rotation of Sun-Wed and Wed-Sat.

Location:

We are open to hiring candidates from Gosford, NSW, AUS.

Requirements:

  • Experience managing teams.
  • Experience with planning, performance metrics, and process improvement.
  • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Preferred Qualifications:

  • Experience in logistics.
  • Experience with data analysis.

Amazon's Commitment to Diversity and Inclusion:

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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