Ambulance Communications Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeEmergencyResponder Full time $98,000 - $110,000
Job Summary

A vital member of the emergency services team, our Emergency Response Coordinator works closely with healthcare providers and operations staff to deliver critical support to the community.

Main Responsibilities
  • Answer emergency calls and provide essential guidance before paramedics arrive.
  • Coordinate ambulance deployments and patient transport movements effectively.
Key Skills & Qualifications
  • Demonstrate exceptional communication and interpersonal skills.
  • Show ability to de-escalate high-pressure situations and empathize with callers.
  • Maintain a strong commitment to customer service through professional behavior and attitude.
Ongoing Development
  • Stay up-to-date on technical aspects of the role and relevant policies.
  • Pursue ongoing education through courses or tertiary study.
  • Apply analytical and problem-solving skills to assess patient needs and determine the best course of action.
Operational Readiness
  • Maintain overall well-being to safely perform EMD duties.
Requirements
  • Hold current Provide First Aid Certificate (with CPR component).
  • Complete Certificate III and IV in Ambulance Communications within 12 months.

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