Financial Crime Investigator

1 month ago


Brisbane, Queensland, Australia ANZ Full time

About Us

We're a leading financial institution committed to creating a workplace where people from all backgrounds can thrive. As part of the ANZ Group, we're dedicated to supporting the financial wellbeing of our customers.

About the Role

This is an exciting opportunity to join our Everyday Banking team as a Financial Crime Officer. You'll play a key role in preventing, detecting, investigating, and responding to financial crimes.

Key Responsibilities

  • Respond to real-time alerts, communicating with customers and working with internal teams to resolve issues.
  • Assist customers throughout the fraud lifecycle, helping them recover from fraudulent activity.
  • Support investigations of financial crime alerts, adhering to internal policies and regulatory guidelines.
  • Contribute to tracking metrics and reporting on financial crimes, identifying opportunities to improve customer satisfaction and fraud prevention.

Requirements

  • A strong understanding of financial crime investigative methods is beneficial.
  • Experience in banking, AML/CTF, customer service, or investigations is desirable but not essential.
  • Excellent communication and teamwork skills, with a willingness to learn and grow.
  • Basic investigative and analytical skills, with a focus on adapting to changes and managing time effectively.

Why Work with Us?

We offer a range of benefits and support resources to help you achieve a healthy work-life balance. Our team members' wellbeing is a top priority, and we're committed to creating a workplace where everyone can thrive.

As part of the ANZ Group, you'll have access to exceptional growth opportunities across the globe. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself.



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