Financial Crime Prevention Specialist

1 week ago


Brisbane, Queensland, Australia Australia And New Zealand Banking Group Limited Full time
About the Role

As a Financial Crime Officer in our Everyday Banking team, you will play a key role in helping to effectively and efficiently prevent, detect, investigate, and respond to financial crimes. This is a fantastic opportunity for someone starting their career in this important field.

Key Responsibilities
  • Respond to real-time alerts, communicating with customers about transactions and working with our internal teams.
  • Assist customers throughout the fraud lifecycle, helping them return to their pre-fraud status when possible.
  • Support investigations of financial crime alerts while following our internal policies and regulatory guidelines.
  • Help with ongoing KYC, due diligence, sanctions, and watchlist requirements in our investigations.
  • Contribute to tracking metrics and reporting on financial crimes, sharing ideas to improve customer satisfaction and fraud prevention.
What We're Looking For

To grow and be successful in this role, you will ideally bring the following:

  • A qualification in financial crime investigative methods is a plus.
  • Experience in banking, AML/CTF, customer service, or investigations is desirable but not essential.
  • A strong teamwork attitude and good communication skills.
  • Basic investigative and analytical skills with a willingness to learn and grow.
  • Good time management and the ability to adapt to changes.
Why Join Us?

Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. Every role, in every team, is working towards supporting the financial wellbeing of our million+ customers. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.



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