
Senior Customer Service Manager Position
6 days ago
This is a pivotal leadership position designed for an experienced manager who thrives in a technical, trade-focused environment.
- Lead and motivate a team of customer service specialists to achieve high performance, continuous improvement, and knowledge sharing.
- Manage the employee lifecycle including recruitment, onboarding, training, performance reviews, and professional development plans.
- Provide daily direction, feedback, and coaching to ensure your team can handle complex technical inquiries and provide accurate expert advice.
- Develop and implement customer service policies and procedures to enhance the entire customer experience and align with company objectives.
- Analyse key performance metrics to drive operational efficiency within the customer service centre, implementing solutions to improve call handling times, first-contact resolution, and overall service quality.
- Liaise closely with technical, sales, and warehouse teams to streamline workflows, resolve escalated issues, and ensure a seamless response to customer expectations.
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Brisbane, Queensland, Australia beBeefinancial manager Full timeJob DescriptionThe role of the Financial Manager is to oversee and manage the financial operations of our organization.Key responsibilities include:Ensuring that all financial systems are adequate and operational to record and report on the financial performance of the organization.Managing daily financial and processing functions, cash flow management, and...
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Customer Service Coordinator
4 hours ago
Brisbane, Queensland, Australia Senior Leadership Infrabuild Full time**About the role**:Supporting the State Manager and Project Delivery team, the Customer Service Coordinator will be committed to exceptional customer service and outcomes. You will be a team player with a high level of attention to detail and the ability to solve problems in a dynamic environment.Your responsibilities will include:- Communicate status of...
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Senior Customer Service Manager
4 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000We are seeking a highly skilled and experienced customer service leader to join our team as Senior Customer Service Manager.About the Role:This pivotal leadership position involves overseeing the entire customer journey from initial inquiry to post-sales support. As a customer service manager, you will be responsible for leading a team of customer service...
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Customer Service Officer
8 hours ago
Brisbane, Queensland, Australia Senior Leadership Infrabuild Full time**About the role**:**ARC (The Australian Reinforcing Company)**, is currently seeking a **Customer Service Officer** to join our tight-knit team at our **Bundamba** Branch.You'll work closely with our sales, operations, and leadership teams to deliver an exceptional customer experience. You'll play a critical role in ensuring smooth communication between our...
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Customer Service Management Position
1 week ago
Brisbane, Queensland, Australia beBeeManagement Full time $60,000 - $80,000Job Opportunity:We are seeking a driven and results-focused professional to fill the role of Customer Service Manager. As a key member of our team, you will be responsible for overseeing customer interactions in-store and over the phone, ensuring property presentation and cleanliness standards are consistently met.About the Role:Provide exceptional customer...
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Senior Customer Service Manager
4 days ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000Job Title: Senior Customer Service ManagerJob Description:The ideal candidate will have a strong background in customer service management, with experience in leading teams and driving customer satisfaction.Responsibilities include developing and implementing customer service strategies, managing team performance, and ensuring excellent customer...
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Customer Service Position
5 days ago
Brisbane, Queensland, Australia beBeeServiceSupport Full time $55,000 - $80,000Job DescriptionWe are seeking a skilled and enthusiastic professional to fill the role of Customer Support Specialist. In this position, you will provide exceptional customer service and support to clients through various channels.Key responsibilities include:Responding to client inquiries and resolving issues in a timely and efficient mannerProviding...
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Customer Service Manager Position
1 week ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000About the RoleAs a highly skilled Customer Service Professional, you will be responsible for leading and elevating our customer service operations. This pivotal leadership role is designed for an experienced manager who thrives in a technical environment.You will oversee the entire customer journey, from initial inquiry to post-sales support, ensuring every...
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Brisbane, Queensland, Australia beBeeOperational Full time $76,515 - $78,000**Job Title:** Customer Service Operations LeadWe are seeking an experienced and dynamic customer service manager to lead and elevate our customer service operations.Key Responsibilities:Team Leadership & Development:• Lead, mentor, and motivate a team of customer service specialists.• Develop and implement strategies for effective employee onboarding,...
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Customer Service Manager Position
5 hours ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $64,947 - $105,924Job OpportunityWe are seeking a Customer Service Manager to join our organisation. The successful candidate will be responsible for overseeing the provision of quality customer services within a complex and diverse environment.Key ResponsibilitiesTo coordinate and manage a service that ensures delivery of excellent customer services.To build and sustain a...