
Senior Customer Service Manager Position Available
5 days ago
**Job Title:** Customer Service Operations Lead
We are seeking an experienced and dynamic customer service manager to lead and elevate our customer service operations.
Key Responsibilities:- Team Leadership & Development:
• Lead, mentor, and motivate a team of customer service specialists.
• Develop and implement strategies for effective employee onboarding, training, and performance reviews. - Customer Service Strategy & Process Improvement:
• Analyze key performance metrics to drive operational efficiency within the customer service center.• Develop and implement processes to improve call handling times, first-contact resolution, and overall service quality. - Technical Customer Relations & After-Sales Support:
• Plan and implement robust after-sales service initiatives to proactively follow up on customer satisfaction.• Act as a key point of contact for escalated customer issues.
Requirements:
• A minimum of 1+ years of experience in a customer service management or team leadership role.• Proven Bachelor Degree or Equivalent.• Proven experience in developing and implementing customer service procedures, SLAs, and performance metrics.
About the Role:
This is a unique opportunity to join our team and make a real impact on our customers' experiences. If you have a passion for delivering exceptional customer service and leading high-performing teams, we want to hear from you.
-
Brisbane, Queensland, Australia beBeefinancial manager Full timeJob DescriptionThe role of the Financial Manager is to oversee and manage the financial operations of our organization.Key responsibilities include:Ensuring that all financial systems are adequate and operational to record and report on the financial performance of the organization.Managing daily financial and processing functions, cash flow management, and...
-
Senior Customer Service Manager Position
2 days ago
Brisbane, Queensland, Australia beBeeLeadership Full time $76,515 - $78,000Customer Service Leadership RoleThis is a pivotal leadership position designed for an experienced manager who thrives in a technical, trade-focused environment.Lead and motivate a team of customer service specialists to achieve high performance, continuous improvement, and knowledge sharing.Manage the employee lifecycle including recruitment, onboarding,...
-
Senior Culinary Positions Available
1 week ago
Brisbane, Queensland, Australia beBeeCulinary Full timeSenior Chef OpportunitiesWe are recruiting for multiple chef positions across a luxury hotel and restaurant environment.The ideal candidate will have experience in a similar role within a high-end dining establishment, with a focus on delivering exceptional culinary experiences.Key ResponsibilitiesPrepare and present dishes to the highest standards, with a...
-
Senior Customer Service Manager
6 hours ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000We are seeking a highly skilled and experienced customer service leader to join our team as Senior Customer Service Manager.About the Role:This pivotal leadership position involves overseeing the entire customer journey from initial inquiry to post-sales support. As a customer service manager, you will be responsible for leading a team of customer service...
-
Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000Customer Service Team LeadThe ideal candidate will have a minimum of 1+ years of experience in a customer service management or team leadership role, preferably within the automotive, trade, or a related technical industry.Responsibilities:Oversee the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces...
-
Airport Customer Service Position
1 day ago
Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $75,000Customer Service Representative RoleThis is a fast-paced customer-facing position where you will be focused on delivering exceptional experiences for our guests.Key ResponsibilitiesProvide top-tier customer serviceCollaborate effectively with team members and work independentlyManage your time efficiently in a dynamic environmentPromote products and special...
-
Customer Service Management Position
5 days ago
Brisbane, Queensland, Australia beBeeManagement Full time $60,000 - $80,000Job Opportunity:We are seeking a driven and results-focused professional to fill the role of Customer Service Manager. As a key member of our team, you will be responsible for overseeing customer interactions in-store and over the phone, ensuring property presentation and cleanliness standards are consistently met.About the Role:Provide exceptional customer...
-
Senior Care Manager Position Available
22 hours ago
Brisbane, Queensland, Australia beBeeLeadership Full time $95,000 - $115,000Lead Team for Delivering High-Quality CareThis is a full-time opportunity to lead the team of Community Care staff who provide direct care to our clients.The successful candidate will be responsible for leading, supporting, and mentoring their team, ensuring that staff have a good understanding of individual client needs and preferences.The role involves...
-
Customer Service Position
2 days ago
Brisbane, Queensland, Australia beBeeServiceSupport Full time $55,000 - $80,000Job DescriptionWe are seeking a skilled and enthusiastic professional to fill the role of Customer Support Specialist. In this position, you will provide exceptional customer service and support to clients through various channels.Key responsibilities include:Responding to client inquiries and resolving issues in a timely and efficient mannerProviding...
-
Technical Leadership Position Available
3 days ago
Brisbane, Queensland, Australia beBeeEngineering Full time $120,000 - $180,000Job Title:A National Technical Manager role is available within a leading manufacturing organization.Reporting to the Manufacturing Director, this position will oversee engineering, process development, and sustainability functions.The successful candidate will lead capital projects, drive process improvement initiatives, and build a Continuous Improvement...