Business Process Improvement Specialist

2 weeks ago


South Brisbane, Australia PPQ Full time

Job Opportunity

We're seeking a skilled Business Process Improvement Specialist to join our team at PPQ, covering a 6-month maternity leave period.

The selected candidate will analyze, design, and improve business processes to enhance efficiency and effectiveness within our organization. This role involves collaborating with various departments to understand their processes, identify areas for improvement, and implement solutions that align with our strategic objectives to improve productivity and seamless business continuity.

Key Responsibilities:

  • Review existing processes, tools, and systems to develop a deep understanding of their current state.
  • Evaluate existing business processes and state of affairs through data analysis, interviews, and observation.
  • Work closely with various stakeholders across the business, gathering and documenting business requirements.
  • Develop detailed process maps, workflows, and policies.
  • In collaboration with the General Manager and other relevant stakeholders, establish KPIs to measure the success of introduced process improvements.
  • Monitor and report on progress, providing recommendations for further enhancements.
  • Review, update, create, and maintain comprehensive documentation.

Requirements:

  • Experience in business process improvement.
  • A knack for problem-solving, identifying improvements, and simplifying designs of new processes incorporating people, process, and technology impacts.
  • Ability to listen to people and synthesize information.
  • Excellent written and verbal communication skills, with the ability to articulate complex information clearly and succinctly.
  • Understanding of technical project delivery and change management methodologies.
  • Ability to build relationships with others easily.


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