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Luxury Jewellery Retail Sales Expert

1 month ago

Brisbane, Queensland, Australia Michael Hill Full time
About Michael Hill

As a market-leading premium jewellery brand, Michael Hill has been creating moments that matter in people's lives for over 40 years. With a network of 280 stores across Australia, New Zealand, and Canada, we're committed to becoming a more sustainable and ethically responsible retail business.

Job Overview

We're seeking a highly motivated and customer-focused Casual team member to join our Chermside store as a Luxury Jewellery Retail Sales Expert. This role involves delivering exceptional individualised customer service in a team environment, fostering a fun and supportive culture.

Key Responsibilities
  • Connect with customers to discover their story and create a premium experience by showcasing our Michael Hill product personalised to their desires or occasion
  • Be comfortable in a driven and/or highly measured environment and excited by the idea of achieving both personal and team sales goals
  • Create exceptional in-store displays and maintain high presentation standards
  • Desire to learn and share existing knowledge
  • Enthusiastic, friendly, and well-groomed with an exceptional work-ethic
  • Flexibility to work evenings, weekends, and public holidays with a published in advance roster in place
Benefits
  • A well-reputed heritage brand trading in 3 countries, offering endless career progression opportunities
  • Surround yourself with like-minded customer-focused professionals and be mentored by successful leaders
  • Access to our exclusive 'Michael Hill Rewards' platform providing discounts and cashback with multiple retailers, weekly recipe inspiration, and wellbeing tips
  • Care about your health, safety, wellbeing & security: resilience measures continue to be implemented and offerings such as free employee assistance programs are available to you and your family
  • 24/7 access to our Employee Assistance Program
  • Sparkle with exclusive team-member pricing on MH diamonds and jewellery
Requirements
  • Ability to connect with customers and create a premium experience
  • Comfortable in a driven environment and eager to achieve sales goals
  • Excellent presentation skills and ability to maintain high standards
  • Desire to learn and share knowledge
  • Enthusiastic, friendly, and well-groomed with an exceptional work-ethic
  • Flexibility to work varying hours, including evenings, weekends, and public holidays
Estimated Salary Range:

$65,000 - $80,000 per annum (based on location and experience)