Local Business Development Strategist

2 weeks ago

Melbourne, Victoria, Australia beBeeStrategist Full time $70,000 - $120,000

At Podium, our mission is to empower every local business with a comprehensive platform and AI-driven solutions that convert leads into real customers. Millions of workers use our AI-powered lead conversion and communication platform daily to grow their businesses.

Our work in helping local businesses thrive has been recognized by the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies.

At Podium, we believe in fostering a culture that attracts and develops exceptional talent. Our guiding principles serve as a compass, directing daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our principles and are driven by our mission, Podium will be a great place for you.

The Role

As an Account Manager, you will collaborate across functions, engaging with various teams at Podium, including sales, product, marketing, finance, and strategy. This role focuses on upselling, cross-selling, building multi-stakeholder relationships, and driving strategic account management within your portfolio of customers. Ideally, you will be equally driven by a customer-centric approach as well as a desire to close expansion revenue while identifying long-term growth opportunities and aligning customer goals with Podium's offerings.

Key Responsibilities:
  • Spearhead the growth & adoption of small business accounts at Podium
  • Uncover new opportunities from existing customers and target accounts
  • Build deep relationships with your portfolio to understand their needs and provide value-based solutions utilizing Podium's products and services
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of opportunities and weekly sales forecasts
  • Conduct warm handoffs in partnership with AE's as new customers join your portfolio
  • Be a product expert and understand all setup requirements for each product and application to drive value
Requirements
  • You have 1-3 years of CX/CS experience, ideally with some experience in closing revenue, whether expansion or new business
  • You have a deep understanding of the marketing technology industry and key players
  • Some account management experience - identifying at-risk customers, driving product adoption and usage, activating existing clients
  • You have the ability to thrive in a constantly changing and evolving work environment
  • Outstanding presentation and communication skills
  • Great problem-solving skills, taking a consultative approach to finding the best solution
What We Offer
  • Real growth and career development opportunities, with plenty of room to grow
  • A unique product that makes an actual impact on local businesses
  • An attractive base + super and commissions package - uncapped earnings
  • Equity/stock options for all employees - 'Be a Founder' and be rewarded as one
  • A generous $600 monthly 'Benefits & Wellbeing' allowance, spent how you please
  • Free snacks and drinks, always stocked up
  • Access to end of trip facilities, bike storage and lockers, a cocktail bar, and a brand new Podium Australia HQ

Podium is an equal opportunity employer. All successful candidates will be required to undergo a national crime check and maintain full working rights in Australia.

Please note that Podium will be closed over the Christmas and New Year period. Our offices will reopen on Monday, January 6th, and we will begin reviewing applications upon our return.

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