
Home Ownership Specialist
3 days ago
As a key member of our team, you will be responsible for supporting customers in achieving their goals related to homeownership and investment properties. This involves working closely with our Home & Investment Lending Manager to provide seamless customer experiences and maintain strong relationships with existing customers.
You will play a crucial role in guiding customers through the process of saving for, buying, and owning their own home or investment property. This includes coaching customers on each step of the journey and ensuring their experience with us is nothing short of exceptional.
">Required Skills and Qualifications- Strong customer focus with the ability to model exceptional customer service
- Financial acumen with the ability to navigate complex financial scenarios
- Multitasking skills with adaptability to changing circumstances and ambiguity
- Proactive attitude with a willingness to take initiative
- Strong analytical skills with the ability to resolve problems efficiently
- Proficiency in using technology to enhance customer experiences
- Excellent interpersonal and communication skills with the confidence to build strong relationships with customers
- Attention to detail is essential
- Able to work effectively in a collaborative team environment
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