Retail Operations Manager
2 days ago
Your key responsibilities will include leading, coaching, mentoring, developing, and inspiring a team of fabulous individuals to empower them to shine like the stars they are. You'll also be the maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy.
As a champion of charm, you'll resolve customer enquiries with patience and a sprinkle of magic, leaving them with a lasting smile. You'll also assist with onboarding new team members by providing them with the tools and knowledge they need to surprise and delight our customers.
What makes you a Galactic fit for this role? You're well-versed in the retail environment and carry the best in innovative practices in your bag of tricks. You're a customer service master, a problem-solving pro with an innate ability to make thoughtful and well-informed decisions. You're results-driven and charismatic, thriving in a collaborative environment by supporting your team to be the best version of themselves.
Perks we love at Optus include competitive remuneration, discounts on Optus products and services, and access to professional development, training, and mentoring opportunities. You'll also be part of our employee networks, including Express Yourself, Yarn, and Elevate, which creates an inclusive community to empower and elevate women.
At Optus, we value diversity and say 'yes' to embracing individual differences. We're committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural, and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email us along with your preferred method of contact and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit our website.
We look forward to welcoming you to our team"}
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