Retail Operations Manager

4 days ago


Australia Coles Supermarkets Full time
About the Role

The Coles Supermarket Online Department plays a vital role in ensuring the seamless execution of our online grocery orders. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the online department, working closely with the Store Manager to drive sales growth, manage costs, and maintain high standards of customer service.

About You and Your Skills
  • Leadership Experience: We are looking for a seasoned leader with a proven track record of coaching and developing high-performing teams.
  • Strategic Thinking: You will need to take a strategic approach to meeting sales targets, managing costs, and rostering needs, ensuring that our online department is always running efficiently.
  • Attention to Detail: You will be responsible for maintaining high standards of visual merchandising, safety, compliance, and stock management, ensuring that our online department is always looking its best.
  • Customer Obsession: You will need to be customer-obsessed, continually seeking to better understand our diverse customer base and finding ways to improve their experience.
  • Culture Leadership: You will be expected to drive a one-team culture that recognizes and celebrates success, fostering a positive and inclusive work environment.
About Coles Supermarkets

Coles Supermarkets is a leading Australian retailer, committed to providing our customers with the best possible shopping experience. We are passionate about delivering exceptional customer service, quality products, and a safe and welcoming shopping environment.

We are committed to creating a workplace that is safe, respectful, and inclusive for all employees. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.



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