Application Specialist

4 days ago

Sydney, New South Wales, Australia InterSystems Full time
Job Summary

The successful candidate will contribute to the timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation, and change request testing.

Key Responsibilities
  • Liaise with customers to understand their work processes and requirements for the TrakCare application.
  • Implement the TrakCare application in accordance with customer business requirements and InterSystems methodologies.
  • Conduct individual and group training, product demonstrations, and workshops as needed.
  • Implement and control change management requests from clients.
  • Deliver successful application implementation phases.
  • Act as a Subject Matter Expert (SME) for TrakCare implementations.
  • Collaborate with customers to identify potential changes within the product parameters.
Requirements
  • Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems.
  • Knowledge of Patient Administration Systems (PAS) is preferred.
  • Understanding of Health Informatics standards, reporting requirements, and legislative controls.
  • General aptitude for solving problems and using technology to improve processes.
  • Experience in implementing product solutions.
  • Solid grasp of computer systems, software development, and deployment methodology, and computer networking.
  • Ability to handle multiple tasks simultaneously and within tight time constraints.
  • Proven ability to think laterally and come up with innovative solutions for software product implementations.
  • Ability to make independent recommendations for successful software product implementations.
  • Proven ability to work through problems with different customer groups achieving positive outcomes.
  • Ability to spend up to 50% of time traveling and working from customer sites and other InterSystems offices.
Education and Training

Clinical or Health Information Degree is required.

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