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Tiffany & Co. has a long history of excellence, defining style and celebrating great love stories since 1837.
As a Digital Growth Manager, you will play a key role in driving customer conversion on our online platforms through data-driven strategies, personalization, and optimization.
Key Responsibilities:- Develop and execute website conversion strategies to maximize online purchases.
- Plan, implement, and monitor merchandising programs using product data analysis.
- Oversee the personalization plan, including the online product recommendation engine.
- Analyze product, price point, and collection trends to maximize consumer demand.
- Manage and optimize online client service features like chat and messaging.
To succeed in this role, you'll have:
- Minimum 3-5 years of experience in a performance digital environment.
- A good understanding of omni-channel customer management across website and in-store.
- Strong analytical and troubleshooting skills with a passion for testing and optimizing.
- Exceptional interpersonal and stakeholder management skills.
- Great business acumen and strong analytical and project management skills.
