Enterprise Support Excellence Manager
3 days ago
A key leadership position has become available within our Technical Support Team to drive exceptional customer experiences for Enterprise & Government customers. As a Customer Support Improvement Lead, you will be responsible for delivering advanced levels of customer service and controlling end-to-end accountability.
Key Responsibilities- Investigate and resolve complex customer incidents, ensuring timely issue resolution and high customer satisfaction.
- Collaborate with team members and management to maintain smooth team operations and effective communication.
- Develop and implement processes to meet customer and organisational requirements in a professional and responsive manner.
- Handle customer issues, enquiries, and track them to completion.
- Manage non-complex provisioning modification tasks and ensure customer interface systems are up-to-date.
- Evaluate current practices to identify areas for improvement and develop strategies for development and growth.
- Gather and present performance data to inform business decisions.
- Proven experience in a call centre technical support environment, with a focus on leadership and team management.
- Excellent communication and interpersonal skills to motivate team members and facilitate success.
- Strong problem-solving and decision-making skills to resolve complex issues.
- Ability to multitask and manage multiple priorities in a fast-paced environment.
- Proven ability to deliver excellent proactive customer service and build strong internal/external relationships.
- Able to learn quickly and share knowledge with colleagues and management.
This exciting opportunity comes with an estimated salary range of $80,000 - $120,000 per annum, depending on experience. Additionally, enjoy flexible hybrid working arrangements, access to TPG Learning Hub, and corporate partner discounts.
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Enterprise Technology Support Specialist
2 weeks ago
Adelaide, South Australia 3001 DXC Technology Australia Pty Limited Full timeJob Title: Enterprise Technology Support SpecialistWe are seeking a highly skilled and detail-oriented Enterprise Technology Support Specialist to join our team at 3001 DXC Technology Australia Pty Limited. As an Enterprise Technology Support Specialist, you will play a critical role in providing technical support for our enterprise-level systems and...
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Enterprise IT Support Specialist
3 days ago
Adelaide, South Australia Babcock International Group Full timeAbout the RoleWe are seeking an experienced Enterprise IT Support Specialist to join our dynamic Business Solutions team at Babcock International Group. The successful candidate will provide top-notch operational support for software applications, ensuring seamless use of our ERP platforms and business applications.
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Adelaide, South Australia Talent International Full timeSeeking a highly skilled Senior IT Support Specialist to join our team at Talent International in Adelaide, offering a competitive salary of AU$85,000 - AU$110,000 per year.About the RoleWe are looking for an experienced Senior IT Support Specialist to provide advanced technical support and troubleshooting for enterprise applications. The ideal candidate...
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Enterprise Account Manager
1 month ago
Adelaide, South Australia Oracle Full timeJob DescriptionThe Oracle Construction & Engineering Global Industry Unit (CEGIU) is seeking a highly skilled sales professional to join our team as an Enterprise Account Manager. As a key member of our sales team, you will be responsible for managing a defined and growing portfolio of accounts with the objective of retaining and growing those accounts...
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Senior Enterprise Finance Manager
2 days ago
Adelaide, South Australia BankSA Full timeCompetitive Salary: $120,000 - $180,000 per annum About the Role As a Senior Enterprise Finance Manager at BankSA, you will have the opportunity to take ownership of a diverse portfolio of small to medium enterprise (SME) customers. You will be responsible for supporting and growing existing relationships, as well as acquiring new customers. The role...
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Enterprise IT Support Specialist
3 weeks ago
Adelaide, South Australia Babcock International Group Full timeAbout the RoleWe are seeking an IT Support Specialist to join our Business Solutions team at Babcock Australasia.Your key responsibilities will include supporting systems, networks, and technologies, developing software enhancements, and implementing best practices.You will conduct reviews and investigations, offer advice and guidance to colleagues, and...
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Senior Enterprise Transformation Strategist
4 days ago
Adelaide, South Australia EGM Partners Full timeJob DescriptionAbout the CompanyReturn To Work SA is a leading insurance agency, responsible for providing work injury insurance and regulating the South Australian Return To Work scheme. The organisation is currently undergoing an exciting technology transformation, which presents an excellent opportunity for a Senior Enterprise Transformation Strategist to...
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Enterprise IT Support Specialist
17 hours ago
Adelaide, South Australia Babcock International Group Full timeAbout the RoleBabcock Australasia is seeking an experienced IT Support Specialist to join our dynamic Business Solutions team in Australia. As a key member of our team, you will play a vital role in providing top-notch operational support for software applications.The successful candidate will have a strong background in system administration, network...
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Director of Social Enterprise Growth
5 days ago
Adelaide, South Australia Down Syndrome SA Full timeAbout OranaOrana has been empowering South Australians with disabilities since 1950.We provide opportunities for people with disabilities to live the life they choose, through employment, housing, short-term accommodation, skills development, and daily support.The OpportunityThis dynamic role will drive the growth and transformation of Orana's disability...
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Enterprise Network Specialist
3 weeks ago
Adelaide, South Australia UnitingSA Full timeAbout the RoleUnitingSA is seeking a skilled Enterprise Network Specialist to join our team. As an Enterprise Network Specialist, you will play a critical role in ensuring our key operational areas remain secure and efficient. The successful candidate will be responsible for maintaining safe work areas, providing high-level support for the daily operation...
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Senior Enterprise Infrastructure Specialist
3 weeks ago
Adelaide, South Australia Talent International Full timeJob Title: Senior Enterprise Infrastructure SpecialistJob Summary:We are seeking a skilled Senior Enterprise Infrastructure Specialist to join our team as a technical leader in driving project-based initiatives and mentoring junior engineers.Key Responsibilities:Provide technical leadership and guidance to junior engineers in the team.Design, implement, and...
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Strategic Enterprise Solutions Architect
1 week ago
Adelaide, South Australia Softtest pays pty ltd Full timeSofttest pays pty ltd is seeking an experienced Enterprise Architect to lead the development of our future-state architecture.Key Responsibilities:1. Develop and implement a comprehensive enterprise architecture strategy that aligns with our business goals and objectives.2. Lead a team of solution, data, infrastructure, and application architects in...
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Enterprise Risk Consultant
2 weeks ago
Adelaide, South Australia KPMG Australia Full time### Job Title: Senior Consultant### Job SummaryKPMG Australia is seeking a Senior Consultant to join our Risk Consulting and Internal Audit team. As a Senior Consultant, you will work with Boards and Executive Management to help them navigate business risks and achieve their strategic and operational priorities.### Key Responsibilities* Collaborate with...
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Adelaide, South Australia Babcock International Group Full timeAbout the RoleWe are seeking a skilled IT Support Specialist to join our Business Solutions team at Babcock Australasia. The successful candidate will play a crucial role in delivering operational and project outcomes by providing top-notch technical support for software applications.Key ResponsibilitiesSupport systems, networks, and technologies to ensure...
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Senior Enterprise IT Specialist
4 weeks ago
Adelaide, South Australia Talent International Full timeWe are seeking a skilled Senior EUC Engineer to take on a crucial senior role in driving project-based initiatives while mentoring junior engineers. This position entails a hands-on approach to technical challenges, in addition to assisting in team mentorship, task allocation, and cross-team collaboration where required.Key Responsibilities:Technical...
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Senior Enterprise IT Specialist
2 weeks ago
Adelaide, South Australia Talent International Full timeJob SummaryTalent International is seeking a skilled Senior EUC Engineer to take on a crucial senior role in driving project-based initiatives while mentoring junior engineers. This position entails a hands-on approach to technical challenges, in addition to assisting in team mentorship, task allocation, and cross-team collaboration where required.Key...
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Enterprise Data Architect Position
3 days ago
Adelaide, South Australia EGM Partners Full timeAbout EGM Partners, a company embarking on an exciting digital transformation, we are looking for a highly skilled and experienced Enterprise Data Architect to join their team.This critical role will lead the design and implementation of our enterprise-wide data architecture, supporting our ambitious digital goals and enabling scalable, secure, and flexible...
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Enterprise Generative AI Solutions Architect
7 days ago
Adelaide, South Australia Fujitsu Full timeAbout the Role We are seeking an experienced Data Scientist to join our team as an Enterprise Generative AI Solutions Architect. In this role, you will be responsible for designing and implementing advanced enterprise AI solutions using generative AI technologies. Key Responsibilities: Collaborate with clients to understand their business challenges and...
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Enterprise AI Solutions Architect
2 weeks ago
Adelaide, South Australia Fujitsu Full timeAbout the roleWe are seeking a Senior Data Scientist to join our team at Fujitsu. Your primary responsibility will be to design and implement enterprise AI solutions in an Azure cloud environment. You will work closely with clients to understand their requirements and develop innovative solutions using AI and generative AI.Responsibilities and...
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Enterprise AI Solutions Architect
6 days ago
Adelaide, South Australia Fujitsu Full timeRole OverviewWe are seeking a highly skilled Data Scientist to join our team as an Enterprise AI Solutions Architect.About the RoleThis is an exceptional opportunity for a talented professional to design and implement innovative enterprise AI solutions, leveraging their expertise in generative AI and Azure cloud services. The successful candidate will work...