Customer Experience Advocate

6 days ago


Melbourne, Victoria, Australia beBeeTechnical Full time $82,499 - $124,999

Empowering Customer Success through Technical Expertise

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We are on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft products and services, ignited by our people and culture.

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Role Overview

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As a Technical Support Specialist, you will own, troubleshoot, and solve customer technical issues. This role requires flexibility in working shift-based on business needs, adapting to changing priorities, and handling multiple tasks simultaneously.

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  • Response and Resolution:">
  • Readiness:">
  • Product/Process Improvement:">
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Requirements

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This role requires 5+ years of technical support, consulting experience, or information technology experience OR a Bachelor's Degree in Computer Science, Information Technology (IT), or a related field AND 3+ years of technical support, consulting experience, or information technology experience of Windows System Administration, Configuration, and troubleshooting.



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