Earthmoving Equipment Specialist

22 hours ago


Mackay, Queensland, Australia beBeeCustomerSupport Full time

We are seeking a skilled Customer Support Specialist to join our team in Mackay. This is an exciting opportunity to provide exceptional customer service and technical support to our valued customers in the Bowen Basin and along the coast.

Job Description

The successful candidate will be responsible for providing holistic customer support, managing an existing network of customers, and sourcing new customers to drive business growth. They will also promote parts and service sales solutions to achieve sales targets, work on customer call cycles, and build quotes tailored to customers' needs. Additionally, they will report on activity, prospects, sales opportunities, and competitor activity, as well as attend customer site meetings to resolve technical issues.

Requirements

To succeed in this role, you will need:

  • A strong technical understanding of earthmoving and construction equipment
  • Demonstrated success in a similar role
  • Self-motivation and ability to build long-term relationships
  • Excellent administration, communication, and interpersonal skills
  • The ability to travel within your region as required
  • Trade qualification in Mechanical or Electrical discipline
Benefits

You will enjoy:

  • A competitive salary package inclusive of superannuation and bonuses
  • A fully maintained company vehicle, laptop, and work mobile
  • Exclusive staff discounts on health cover and other products and services
  • End-to-end training to ensure you are well-equipped to perform your best
  • Real opportunities for personal development within a world-class company
  • A supportive management team that values your input
About Us

We distribute Hitachi, Bell, and John Deere products and services to the construction, mining, quarry, forestry, demolition, and recycling industries.



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