
Store Operations Manager
2 days ago
About the Role:
As a Retail Store Leader, you will be responsible for overseeing day-to-day store operations and leading a team of frontline staff to deliver exceptional customer experiences.
Key Responsibilities:
- Lead and coach a team of sales associates and managers to achieve sales and profit targets.
- Ensure excellent customer service through strong communication skills and effective problem-solving.
- Manage stock control, merchandising, and visual displays to drive sales and enhance store presentation.
- Develop and implement training programs to enhance team performance and knowledge.
- Monitor financial performance and control store costs and losses.
- Maintain high standards of safety, security, and compliance in the workplace.
Required Skills and Qualifications:
- Proven track record of successful leadership and management experience in retail or hospitality.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively under pressure and meet deadlines.
- Results-driven approach with a focus on driving sales and revenue growth.
- Strong analytical and planning skills to inform business decisions.
- Commitment to delivering exceptional customer service and building strong relationships.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
About Our Team:
We are a global business with a presence in multiple markets. We pride ourselves on delivering modern retail experiences that combine fuel, fresh food, coffee, and convenience with exceptional service.
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