Operations Manager

3 days ago


Highgate, Australia ALH Hotels Full time
About ALH Hotels

As one of Perth's oldest and popular pubs, we strive to deliver timeless style, good food, old-school service, and great beer that makes every experience memorable.

We're big, but part of something much bigger. We sit alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group, creating moments that bring millions of people together.

We're serious about having a good time - creating a safe, inclusive, and fun place to rock up to. We're all about creating a more sociable future, together - for our customers and each other.

Job Description

This is an exceptional opportunity to become a key member of the team at the Queens Tavern as Operations Manager.

You will be responsible for:

  • Developing and training the team to ensure an exceptional guest experience every time.
  • Managing the day-to-day operations of the venue - open/close, back-of-house administration, recruiting team members, rostering, and assisting guests.
  • Bringing your passion for good food and creating moments that matter for our guests.
  • Being creative and developing and growing the business through your own initiatives.
About You

To succeed in this role, you'll need:

  • Hospitality/Retail leadership experience, ideally working across food and bars.
  • The ability to lead, develop, and coach a large, multi-skilled team.
  • Operational experience in achieving financial and business targets.
  • Highly developed customer service skills.
  • A current industry RSA and Approved Managers Card.
What We Offer

We offer a range of benefits, including:

  • An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's, and other Endeavour Group brands.
  • Access to a range of free services to help you live well and support your physical, mental, and financial wellbeing.
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career.
Salary Information

The salary for this position is estimated to be between $74,000 and $76,750 plus bonus, depending on experience.



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