Australian Apartment Hotel Host with Opportunities for Growth

4 days ago


Melbourne, Victoria, Australia Veriu Group Full time

We are Veriu Group, an Australian-owned hotel operator with a passion for connecting travelers to the local authenticity of a location. With over 35 years of brand history and plans to operate 80 hotels by 2030, we're on the path to becoming the largest Australian-owned apartment hotel operator.

Our people are empowered to be themselves, creating an environment where individuals can make decisions, feel supported, and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.

This role offers a meaningful career opportunity within a culture that allows you to be truly yourself. As an Australian Apartment Hotel Host, you'll provide exceptional guest experiences, deliver creative solutions to complaints, and showcase your knowledge of the local area to enhance guest stays.

A high level of guest service is expected at all touchpoints, from check-in to check-out. You'll respond to emergency situations professionally and identify opportunities to increase guest satisfaction and loyalty.

The successful candidate will have approved Australian working rights, a First Aid Certificate, and Responsible Service of Alcohol Certification. Flexibility to work various shifts, including weekends and public holidays, is also required.

In return, you'll enjoy national career growth opportunities, accelerated development in hotel management or corporate areas, comprehensive onboarding and support, and the chance to join our Fast-Track Hotel Management Development program. Generous referral bonuses, discounts on accommodation, private health insurance, and access to our Employee Assistance Program are also part of the benefits package.

This is a unique opportunity to join our expansion journey as a key member of our team, offering a genuine long-term career with an Australian-owned hotel group.



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