Current jobs related to Service Operations Manager - Sydney, New South Wales - beBeeLeadership
-
Assistant Manager
2 weeks ago
Sydney, New South Wales, Australia Operations Full time**About Capella Hotels and Resorts**Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...
-
Assistant Manager
1 week ago
Sydney, New South Wales, Australia Operations Full time**About Capella Hotels and Resorts**Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...
-
Leadership Role
2 weeks ago
Sydney, New South Wales, Australia beBeeFinancial Manager Full time $130,000 - $170,000Job Description:">The primary function of this role is to lead the operations of Accounts Receivable (AR) and Accounts Payable (AP). The ideal candidate will possess extensive knowledge of financial management systems, including Financial Management Information Systems. They should also have a strong understanding of financial controls and fiscal...
-
Manager, Service Operations
1 week ago
Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time**Manager, Service Operations****Grade 11/12, Ongoing****About this role**As the Manager, Service Operations you will be responsible for overseeing a multi-disciplinary team whilst leading and managing IT incident management and service request activities and processes. You can see the bigger picture within our large and complex Organisation to ensure...
-
Guest Service Agent
2 weeks ago
Sydney, New South Wales, Australia Operations Full time**About Capella Hotels and Resorts**Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...
-
Quality Services Manager
2 weeks ago
Sydney, New South Wales, Australia IXOM Operations Pty Ltd Full time $70,000 - $120,000 per yearIXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and...
-
Service Desk Team Leader
6 days ago
Sydney, New South Wales, Australia Graincorp Operations Full time $120,000 - $130,000Role: Service Desk Team LeaderLocation: SydneySalary Range: $120,000 - $130,000 (including superannuation)What did you have for breakfast today? Whether it's the flour in your toast or the grain in your cereal, it's highly likely that GrainCorp helped get it onto your plate As we find new ways to connect rural communities with food, animal feed, and...
-
Pas Regional Operations Manager
2 weeks ago
Sydney, New South Wales, Australia Service Stream Full timeSummaryWe are growing - join our Defence division at Service Stream supporting the PAS contract.About the RoleWe have a role available for a PAS Regional Operations Manager to join our Defence division and support us in this contract.This is a permanent full-time position that could be based at any of the main defence bases in South Australia.About usService...
-
Security Safety Officers
2 weeks ago
Sydney, New South Wales, Australia Operations Full time**About Capella Hotels and Resorts**Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building, into a luxury Hotel that welcomes guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other, paired with lavish...
-
Supervisor - In Room Dining
2 weeks ago
Sydney, New South Wales, Australia Operations Full time**About Capella Hotels and Resorts**Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic...
Service Operations Manager
3 weeks ago
A newly created leadership opportunity with a growing national facilities and property business, requiring autonomy, influence, and impact.
Key Responsibilities:- Oversee service operations across scheduling, subcontractor coordination/sourcing, KPIs, and service delivery.
- Lead a team of Team Leaders and Service Schedulers (10+).
- Identify performance gaps and drive team development, mentoring, and coaching staff.
- Partner with compliance and other internal teams to deliver service excellence.
- Ensure SLA/KPI targets are met or exceeded for major national clients.
- Oversee and approve quoting and invoicing processes, ensuring accuracy and profitability.
- Be the point of escalation for operational queries, resolving issues with confidence and urgency.
- Pull and interpret service performance data to identify areas for continuous improvement.
- 3+ years' leadership experience in a fast-paced FM, property, operations, or service delivery environment.
- Industry experience in facilities management or trade-based services and an understanding of contracts is critical.
- Confidence managing high-volume service delivery teams (ideally scheduling/dispatch experience).
- Intermediate Excel skills and ability to work with platforms like Simpro, Wink, and a range of client portals.
- A hands-on approach to mentoring, coaching, developing others, and jumping in to help when needed.
- Clear communication skills, with the ability to influence and build trust at all levels.
A tight-knit team with great energy – where people help each other out, back each other, and want to do things better every day.
