Quality Services Manager

IXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.

About your role

Responsible for developing, implementing, and maintaining IXOM's Quality Management System at the Botany Chlor-Alkali plant. Your role plays a key part in overseeing quality across critical process areas contributing to safe and efficient chemical production.

Key Responsibilities

• Ensure all new and existing laboratory staff are fully trained and competent in laboratory operations, maintaining high standards of safety, quality, and efficiency
• Maintain compliance with all Quality and Hygiene-related licences and regulatory obligations, including ISO 9001 standards.
• Support Environmental testing and reporting requirements
• Oversee training and competency development for Operations and Maintenance workgroups to support safe and effective plant performance
• Perform investigations of Quality related incidents and abnormal plant conditions; develop solutions to address any relevant shortfalls
• Manage daily laboratory protocols, monitor plant operational conditions, and support customer analytical requirements to uphold quality and performance standards
• Support new market and continuous improvement opportunities through a detailed knowledge of the manufacturing process
• Develop and implement new analytical methods, standard operating procedures for relevant testing of products and raw materials.
• Manage purchasing of Lab and testing related consumables
• Maintain and test laboratory equipment and instrumentation, identify problems when equipment fails and conduct inhouse repair or recommend external service.
• Provide technical support in relation IXOM product's relation to Emergency response, decontamination and waste disposal

Who are we looking for?

• A minimum of 5 years' experience working in a laboratory/ manufacturing environment
• Tertiary qualification in Science (minimum BSc), ideally with a focus in Chemistry
• Solid working knowledge of SHEQ standards and relevant statutory regulations within a manufacturing environment.
• Proven ability to collaborate effectively within cross-functional teams.
• Knowledge and experience in operating analytical instruments
• Strong fault-finding and problem-solving abilities, with a proactive approach to identifying and resolving technical issues.
• Comprehensive understanding of computer-based control systems, with hands-on experience using SAP.

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.

We support what's important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.

To Apply

If this sounds like you, we'd love to hear from you

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.