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Service Centre Manager
2 months ago
We are seeking a skilled leader to join our team as the Access Canberra Service Centre Manager. As a key member of our leadership team, you will be responsible for leading and motivating a dedicated team to deliver exceptional customer service in a fast-paced environment.
About the Role:
- Lead a team of customer service professionals to deliver information and services to the community.
- Develop and implement strategies to improve customer satisfaction and experience.
- Collaborate with other teams across Access Canberra and the ACT Government to achieve outcomes.
- Ensure a positive and inclusive work environment that supports the well-being of staff.
About Us:
Access Canberra is a dynamic and customer-focused organization that values diversity and inclusion. We are committed to creating an inclusive workplace that supports the needs of our staff and the community we serve.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
How to Apply:
Selection may be based on application and referee report only. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
