Community Hub Manager

2 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $97,273 - $105,392
Job Title:

Branch Team Leader

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Lead a team in a customer service environment, shaping library services and delivering exceptional experiences that spark learning, creativity, and connection. Develop your leadership career in a progressive organisation that values innovation, collaboration, and continuous learning.

">
  • ">
  • Proven experience leading, motivating, and coaching a team in a busy customer service environment.">
  • Strong ability to adapt service-wide strategies to meet the needs of the local community.">
  • Tertiary qualifications in librarianship, information management or a related field, with eligibility for ALIA associate membership.">
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As Branch Team Leader, you will be responsible for building partnerships and working collaboratively with Council, co-located services, and the wider community. You will have excellent written and verbal communication skills, with the ability to engage people of all ages, backgrounds, and abilities.

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This is an exciting opportunity to shape the future of library services, ensuring our branch continues to deliver exceptional experiences that spark learning, creativity, and connection. You will lead a passionate and dedicated team, coaching and supporting them to grow and succeed, while shaping a thriving community hub where people of all ages feel welcome, inspired, and connected.

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You will work with the community to deliver creative programs and events, building meaningful partnerships with local organisations and stakeholders. This isn't just a leadership role, it's a chance to develop your own leadership career in a progressive organisation that values innovation, collaboration, and continuous learning.

">

Some of the key responsibilities of this role include:

">
  • ">
  • Leading a team in a customer service environment, shaping library services and delivering exceptional experiences that spark learning, creativity, and connection.">
  • Developing and implementing service-wide strategies to meet the needs of the local community.">
  • Building partnerships and working collaboratively with Council, co-located services, and the wider community.">
  • Coaching and supporting team members to grow and succeed.">
  • Shaping a thriving community hub where people of all ages feel welcome, inspired, and connected.">
  • Delivering creative programs and events that build meaningful partnerships with local organisations and stakeholders.">
">Requirements:">

To be successful in this role, you will need to have:

">
  • ">
  • Proven experience leading, motivating, and coaching a team in a busy customer service environment.">
  • Strong ability to adapt service-wide strategies to meet the needs of the local community.">
  • Tertiary qualifications in librarianship, information management or a related field, with eligibility for ALIA associate membership.">
  • Excellent written and verbal communication skills, with the ability to engage people of all ages, backgrounds, and abilities.">
  • Ability to work collaboratively with Council, co-located services, and the wider community.">
"]},

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