Claims Management Professional

2 weeks ago


Adelaide, South Australia EML (Employers Mutual Limited) Full time
About EML

EML (Employers Mutual Limited) is a leading Workers Compensation and Personal Injury Claims Management business. Our mission is to help people get their lives back through ongoing support during their return-to-work journey.

Role Overview

We are seeking an experienced Senior Case Manager to join our diverse team based in Adelaide. As a key member of our National Self Insurance team, you will play a critical role in making a positive impact on someone's life every day.

Responsibilities
  1. Provide a service-orientated approach that focuses on early intervention and the interests of workers and employers.
  2. Ensure active and timely intervention occurs to improve recovery and return to work outcomes.
  3. Provide workers compensation advice to stakeholders including workers, employers, and providers.
  4. Assist the worker and employer with the claim process and provide support in completing relevant documents to ensure timely access to required services.
Requirements

To be successful in this role, you will need:

  • Demonstrated experience in worker's compensation claims management.
  • An empathetic, resilient, and motivational approach to provide customer-centric support.
  • Highly developed written and verbal communication skills.
  • Careful consideration to detail with a high concern for accuracy.
  • A proactive, positive attitude, and willingness to learn.
  • Strong stakeholder engagement and management skills.
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • A competitive salary package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A comprehensive employee assistance program.
  • Generous discounts from over 350 retailers.

Estimated Salary: $90,000 - $110,000 per annum, dependent on experience.



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