Claims Specialist: Career Advancement

2 days ago


Adelaide, South Australia Employers Mutual Management Pty Ltd Full time

Employers Mutual Management Pty Ltd is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to supporting individuals in their return-to-work journey.

We pride ourselves on fostering a learning culture that promotes employee growth and development, with over 4,000 dedicated employees.

The purpose of this role is to provide exceptional customer service, proactively managing complex claims and ensuring timely resolution. This position offers a full-time, permanent opportunity for career advancement in our Adelaide office, with flexibility to work from home once fully trained.

Your key responsibilities will include:

  • Collaborating with internal and external stakeholders to develop effective claim management strategies
  • Conducting health promotion activities to enhance the injured worker's wellbeing and empower them to participate in their own treatment and recovery
  • Developing strong customer relationships and providing a high level of customer service to all parties involved

To succeed in this role, you will need:

  • Exceptional organisational and time management skills
  • Sound analytical and problem-solving abilities
  • A strong customer service focus, with knowledge of medical terminology advantageous but not mandatory

In return, we offer a competitive salary range of $70,000 - $90,000 per annum, commensurate with experience, plus access to comprehensive benefits, including:

  • A vibrant, collaborative team culture
  • Flexibility to work from home when fully trained
  • A corporate wellbeing program, including discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

  • Claims Specialist

    1 month ago


    Adelaide, South Australia Suncorp Group Full time

    Exciting Opportunities for Claims SpecialistsWe are seeking vibrant and passionate individuals to join our team in Adelaide as Claims Specialists. As a key member of our team, you will be responsible for providing exceptional service to our customers by being the first point of contact for all inbound claim calls.Key Responsibilities:Adopt a customer-focused...


  • Adelaide, South Australia EML (Employers Mutual Limited) Full time

    Discover a Meaningful Career at EMLEML (Employers Mutual Limited) is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to helping individuals return to work through ongoing support.Our team in Adelaide is passionate about delivering exceptional results, and we're seeking a talented Claims Return Specialist to join our...


  • Adelaide, South Australia Avant mutua Full time

    Job Title:Claims Assistant Manager - Civil Claims SpecialistAbout the Role:At Avant Mutual, we are seeking an experienced Claims Assistant Manager - Civil Claims Specialist to join our team in Adelaide. As a key member of our claims team, you will play a critical role in supporting our members through managing Civil and Professional Conduct claims.Key...


  • Adelaide, South Australia Avant mutua Full time

    Opportunity for a Claims Management SpecialistWe are seeking a motivated and experienced Claims Management Specialist to join our Adelaide team in a permanent, part-time position (4 days per week). As a key member of our team, you will provide support and advice to our members through managing Civil and Professional Conduct claims.The ideal candidate will...

  • Claims Specialist

    3 weeks ago


    Adelaide, South Australia EML (Employers Mutual Limited) Full time

    The OpportunityEML is seeking a skilled Technical Advisor to join our diverse team based in Adelaide. As a Technical Advisor, you will have the opportunity to make a positive impact on someone's life every day.You will feel great satisfaction knowing your talent and hard work has a purpose. This role is responsible for providing practical guidance to team...


  • Adelaide, South Australia EML (Employers Mutual Limited) Full time

    About EMLEML (Employers Mutual Limited) is a renowned workers compensation insurance provider dedicated to delivering exceptional service and support to its clients.We are currently seeking an Expert Claims Specialist to join our team in Adelaide, offering a unique opportunity to make a positive impact on the lives of injured workers.About the RoleThis is a...


  • Adelaide, South Australia Suncorp Group Full time

    About the Role:As a Claims Technical Support Specialist at Suncorp Group, you will play a crucial role in supporting the Claims Team and Claims Performance Manager in managing complaints, completing quality assurance audits, and providing technical referrals. Your key responsibilities will include monitoring and reporting on Claims Operating Procedures...


  • Adelaide, South Australia Suncorp Group Full time

    About the Role:As a Claims Support Specialist within Suncorp Group, you will provide crucial support to the Claims Team and Claims Performance Manager. Your expertise will be pivotal in managing complaints, ensuring quality assurance audits are completed, and facilitating technical referrals. Additionally, you will be responsible for monitoring and reporting...


  • Adelaide, South Australia Suncorp Group Full time

    Exciting Claims Specialist OpportunityWe are seeking a highly motivated and customer-focused Claims Specialist to join our team at Suncorp Group.About the Role:Provide exceptional customer service by being the first point of contact for all inbound claim calls.Register new claims efficiently and accurately.Build and maintain quality relationships with...


  • Adelaide, South Australia Suncorp Group Full time

    Job Description:This is a 6-month fixed term contract opportunity for an experienced Insurance Claims Support Specialist to join our team at Suncorp Group in Adelaide. The successful candidate will provide support to the Claims Team and Claims Performance Manager, ensuring the effective management of complaints, quality assurance audits, technical referrals,...


  • Adelaide, South Australia EML (Employers Mutual Limited) Full time

    About EML">EML (Employers Mutual Limited) is a leading provider of workers' compensation insurance solutions. As a respected industry player, we strive to make a positive impact on the lives of injured workers and employers alike.A Competitive Salary Package">We offer a competitive salary package that reflects the importance of this role in our organization....


  • Adelaide, South Australia Employers Mutual Full time

    Employers Mutual is a leading provider of workers' compensation and personal injury claims management services. Our goal is to help injured workers recover and return to work through ongoing support and guidance. We foster a collaborative culture that allows us to invest in our employees and support their long-term careers.The OpportunityWe are seeking a...


  • Adelaide, South Australia Marsh Pty Ltd Full time

    About the Role:We are seeking a Claims Service Specialist to join our team at Marsh Pty Ltd. As a Claims Service Specialist, you will be responsible for providing superior and professional claims service to Echelon Claim Services Customers and Stakeholders.Key Responsibilities:Manage and administer new claims, including liaising with Customers,...

  • Claims Specialist

    1 week ago


    Adelaide, South Australia Suncorp Group Full time

    Customer Service Role OverviewThis exciting opportunity is available for a Claims Specialist to join our Terri Scheer Team in Adelaide.We are one of the market leaders in Landlord Insurance and are seeking vibrant, passionate and customer-focused individuals to join our team in Adelaide. As a driven team with a strong focus on delivering outstanding customer...


  • Adelaide, South Australia EML (Employers Mutual Limited) Full time

    About EMLEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey.The OpportunityAs a Mobile Claims Specialist at EML, you will play a critical role in helping injured workers return to work and supporting their employers....


  • Adelaide, South Australia EML Australia Full time

    About the RoleWe are seeking a highly skilled Claims Support Specialist to join our team in Adelaide. As a key member of our Claims Management team, you will play a vital role in supporting injured workers and employers across South Australia.Key ResponsibilitiesDevelop and implement Return-to-Work (RTW) plans in collaboration with various stakeholders to...


  • Adelaide, South Australia Suncorp Group Full time

    About the RoleWe are seeking a highly skilled Property Damage Claims Specialist to join our team at Suncorp Group.Job DescriptionThe successful candidate will be responsible for accurately assessing property damage via multiple assessing platforms, including desktop, virtual, and onsite assessments.They will determine claim quantum and scope under relevant...


  • Adelaide, South Australia Suncorp Group Full time

    Job SummaryWe are seeking an experienced Claims Support Specialist to join our team in Adelaide. In this role, you will provide critical support to the Claims Team and Performance Manager, ensuring efficient complaint management, quality assurance audits, technical referrals, and COP monitoring.About the RoleContribute to strategic business goals by...

  • Claims Specialist

    4 weeks ago


    Adelaide, South Australia Https:www.energyjobline.comsitemap Full time

    About the RoleThe Technical Advisor position is a key part of our team in Adelaide, where you will have the opportunity to make a positive impact on someone's life every day. As a Technical Advisor, you will provide practical guidance to team members across the business to enable the achievement of claim outcomes, while also focusing on developing personal...


  • Adelaide, South Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Job Title: Claims Service SpecialistAt Allianz Australia Services Pty Ltd, we are seeking a skilled Claims Service Specialist to join our team. As a key member of our operations team, you will be responsible for providing superior customer service to motor claimants in a timely manner. This role involves managing the operational processing of claims and...