Claims Specialist: Career Advancement
2 days ago
Employers Mutual Management Pty Ltd is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to supporting individuals in their return-to-work journey.
We pride ourselves on fostering a learning culture that promotes employee growth and development, with over 4,000 dedicated employees.
The purpose of this role is to provide exceptional customer service, proactively managing complex claims and ensuring timely resolution. This position offers a full-time, permanent opportunity for career advancement in our Adelaide office, with flexibility to work from home once fully trained.
Your key responsibilities will include:
- Collaborating with internal and external stakeholders to develop effective claim management strategies
- Conducting health promotion activities to enhance the injured worker's wellbeing and empower them to participate in their own treatment and recovery
- Developing strong customer relationships and providing a high level of customer service to all parties involved
To succeed in this role, you will need:
- Exceptional organisational and time management skills
- Sound analytical and problem-solving abilities
- A strong customer service focus, with knowledge of medical terminology advantageous but not mandatory
In return, we offer a competitive salary range of $70,000 - $90,000 per annum, commensurate with experience, plus access to comprehensive benefits, including:
- A vibrant, collaborative team culture
- Flexibility to work from home when fully trained
- A corporate wellbeing program, including discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
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