Customer Experience Champion in Food Safety

1 day ago


Perth, Western Australia Squizify - Digital Food Safety Solutions Full time

About the Position:

This is an exceptional opportunity for a highly motivated and customer-focused professional to join our team as a Customer Success Manager. In this role, you will have the chance to make a lasting impact on our customers' experiences, working closely with our software products to deliver exceptional support and guidance.

Responsibilities:

  • Customer Support: Provide timely and effective support to customers, addressing their inquiries, resolving technical issues, and educating them on the optimal use of our software products.
  • Process Improvement: Collaborate with internal stakeholders to identify areas for process improvement and drive initiatives that enhance customer experiences.
  • Knowledge Sharing: Share knowledge and best practices with colleagues, contributing to the growth and maintenance of our knowledge base.
  • Escalation Management: Escalate complex customer issues to senior team members or relevant departments as needed, ensuring timely resolutions and maintaining high customer satisfaction ratings.

Requirements:

To be successful in this role, you will need excellent communication and interpersonal skills, a strong ability to problem-solve and think critically, and a passion for delivering exceptional customer experiences. If you are a motivated and customer-focused professional looking to make a meaningful impact in the food safety industry, we encourage you to apply for this exciting opportunity.



  • Perth, Western Australia Squizify - Digital Food Safety Solutions Full time

    About Us: Squizify is a cutting-edge SaaS digital food safety company that revolutionizes the way food establishments manage food safety compliance.We empower restaurants, cafes, and foodservice providers to streamline food safety processes, reduce operational risks, and maintain the highest standards of food safety and hygiene. Our mission is to transform...


  • Perth, Western Australia Qantas Airways Full time

    At Qantas Airways, we strive to deliver exceptional customer experiences in our Perth Lounges. We're seeking a passionate and engaging Customer Experience Champion to join our team.Role OverviewThe Customer Experience Champion will be responsible for delivering outstanding customer service, creating a seamless and personalized experience for our guests. This...


  • Perth, Western Australia Squizify - Digital Food Safety Solutions Full time

    Job Summary:We are seeking a highly skilled Customer Success Manager to join our team at Squizify. As a key member of our customer-facing team, you will play a critical role in ensuring our customers receive exceptional support and guidance throughout their journey with our software products.Responsibilities and Expectations:Customer Engagement: Build and...


  • Perth, Western Australia Squizify - Digital Food Safety Solutions Full time

    About the Role:The Customer Success Manager will play a pivotal role in driving customer satisfaction and loyalty by providing exceptional support and guidance to our users. This includes responding to customer inquiries, resolving technical issues, and educating customers on the optimal use of our software products.Key Performance Indicators (KPIs):Customer...


  • Perth, Western Australia Guzman y Gomez Limited Full time

    Culinary and Operations Coach - Western AustraliaWe're Australia's only fast-food restaurant to offer 100% clean food, free from preservatives, artificial flavors and colors. Our commitment to quality is unwavering, and we strive to deliver exceptional customer experiences every time.As an Area Manager, your key responsibilities will include leading and...


  • Perth, Western Australia Design & Build Recruitment Full time

    Job Overview:The successful candidate will be responsible for overseeing the health and safety within the manufacturing facility, ensuring compliance with relevant laws and regulations.Key Responsibilities:Strong compliance and auditing backgroundExperience with safety management systemsImplement training programs and deliver to all requiredRequirements:You...


  • Perth, Western Australia Grill'd Full time

    Your Key ResponsibilitiesAs a Team Member, your main focus will be on delivering excellent customer service while working efficiently within our fast-paced kitchen environment. This includes:Preparing high-quality food and beverages to our customers' specifications.Maintaining a clean and safe working environment, adhering to health and safety...


  • Perth, Western Australia Design & Build Recruitment Full time

    Job Title: Health and Safety ManagerDescription:We are seeking an experienced health and safety manager to oversee the health and safety within the manufacturing facility.Key Responsibilities:Compliance and auditing of safety management systemsImplementation of training programs for staffLeadership and management of the health and safety...


  • Perth, Western Australia Design & Build Recruitment Full time

    Job Description:We are seeking an experienced health and safety manager to play a pivotal role in overseeing the health and safety within the manufacturing facility.Responsibilities:Compliance and auditing of safety management systemsImplementation of training programs for staffLeadership and management of the health and safety teamRequirements:Proven...


  • Perth, Western Australia Colliers Full time

    About the Role:This dynamic workplace support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses various disciplines that may lead to multiple career pathways. As a Customer Experience Specialist, you'll support local business groups, championing their workplace objectives and...


  • Perth, Western Australia & Safety Australia Pty Full time

    Few organisations have as strong a commitment to workplace safety as Fire & Safety Australia (FSA). With over 15 years of experience in providing on-site medical and emergency response services, we have established ourselves as a trusted partner for businesses across Australia.We are now seeking an experienced trainer/assessor to join our team and help us...


  • Perth, Western Australia & Safety Australia Pty Full time

    As a leading provider of workplace safety training, Fire & Safety Australia (FSA) has more than 15 years' experience in providing on-site medical and emergency response services. Our organisation is inclusive, offering dynamic and growing environments, empowered teams, career advancement opportunities, and the chance to make a lasting impact.We are seeking...


  • Perth, Western Australia North Street Store Full time

    Job DescriptionWe are seeking a highly skilled and organized Sous Chef to join our team at North Street Store. The successful candidate will assist the head chef in leading our kitchen operations, creating innovative dishes, and ensuring exceptional customer satisfaction.North Street Store ProfileWe are a popular corner store in Western Australia, offering a...


  • Perth, Western Australia Madison Sterns, Inc. Full time

    Are you looking for a rewarding role that combines great food, excellent training, and a dynamic work environment? Mad Mex is seeking a Restaurant Team Member to join their team at Brookfield Place!About the Role:This is a fantastic opportunity to gain valuable experience in the food service industry, working with a passionate and dedicated team. You will be...

  • Senior Team Leader

    6 hours ago


    Perth, Western Australia Lite n' Easy Full time

    We're committed to creating a healthier Australia through innovative food solutions. As a leading food company, we're driven by a passion for quality and excellence.We're seeking a highly skilled Senior Team Leader to join our Perth contact centre team. This role offers a unique opportunity to drive customer experience initiatives and operational...

  • Compliance Officer

    9 hours ago


    Perth, Western Australia Design & Build Recruitment Full time

    About Our Client:Our client is a rapidly growing food manufacturer seeking an experienced health and safety manager to oversee the health and safety within the manufacturing facility.Responsibilities:Compliance and auditing of safety management systemsImplementation of training programs for staffLeadership and management of the health and safety...


  • Perth, Western Australia 21c Museum Hotels Full time

    Kitchen OperationsAs a Demi Chef, you will be responsible for the day-to-day operations of the kitchen, including food preparation, cleaning, and maintenance. You will work closely with the Executive Chef and Sous Chef to achieve the highest standards of quality and customer satisfaction.Your duties will include:Preparation of food for our breakfast buffet,...


  • Perth, Western Australia Four Seasons Health Care Limited Full time

    We are seeking a skilled Food Service Assistant to join our residential care home team. As a key member of our catering department, you will work closely with the Head Chef to deliver high-quality meals that meet the dietary needs and preferences of our residents.Key responsibilities include:Assisting with meal preparation and serviceMaintaining kitchen...


  • Perth, Western Australia Compass Group Pty Limited Full time

    At Compass Group Pty Limited, we offer a range of opportunities for individuals to join our team in various key roles. These roles include Head Chef, Chef, Sous Chef, Health and Wellbeing Coordinator, HSEQ, Catering Attendant, and Housekeeping.As a member of our team, you will have the opportunity to develop your skills and experience in a dynamic and...


  • Perth, Western Australia Light Years Full time

    Key ResponsibilitiesKitchen Standards: Maintain company standards of quality, service, presentation, and cleanliness.Development & Guidance: Provide ongoing training within the BOH team and continue to train new staff in accordance with the kitchen standard.Food Safety: Ensure all Kitchen Staff are trained and working in accordance with the Light Years...