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Customer Experience Specialist

1 week ago

Perth, Western Australia Colliers Full time
About the Role:

This dynamic workplace support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses various disciplines that may lead to multiple career pathways. As a Customer Experience Specialist, you'll support local business groups, championing their workplace objectives and ensuring our Client's service points are delivered efficiently.

Key Accountabilities:
  1. Own the arrival experience, creating enjoyable and memorable interactions, driven by our brand and culture.
  2. Uphold operational excellence for client and visitor experiences, fostering a 'happy to help' atmosphere across all reception and workplace touch points.
  3. Effortlessly and accurately administer the client area, reception, and general workplace tasks, including meeting rooms, AV facilities, and break-out areas.
  4. Maintain a physical presence in the workplace through regular physical activity, as you thrive in an active, hands-on work environment.
  5. Drive the Corporate Services mission to success through discipline, focus, and professionalism, contributing to the realization of our client's vision independently.