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Partnerships Manager
2 weeks ago
Imagine a role where you can shape and deliver partnerships that enhance member experience and advocacy, driving loyalty program success.
This Manager position plays a key role in shaping, sourcing, and delivering value-driven partnerships. You will lead the strategic development and execution of the company's loyalty partner ecosystem.
As part of the team, you'll work closely with cross-functional teams to bring ideas to life and drive real outcomes. This is a hybrid role based in Sydney CBD with flexible work from home days.
Responsibilities:- Develop and deliver a cohesive partnership strategy aligned with loyalty goals
- Identify, evaluate, and onboard new partners that add value to the member ecosystem
- Negotiate commercial terms and manage end-to-end delivery of offers and activations
- Collaborate with internal teams to ensure seamless implementation and campaign integration
- Set KPIs, track performance, and optimise ROI across all partnerships
- Champion the loyalty program across the business and build strong internal and external relationships
- Ensure compliance with relevant standards and contribute to a member-first, performance-driven culture
Requirements:
- Tertiary qualifications in marketing, communications, or a related field
- 5+ years of experience in partnerships, loyalty, or business development roles within a medium to large organisation
- Proven experience onboarding and managing high-value partnerships end-to-end
- Deep understanding of fulfilment processes, campaign planning, and implementation
- Strong analytical skills to measure impact and ROI of partnerships
- Excellent negotiation, influencing, and stakeholder management abilities
- Strong written and verbal communication skills - from proposals to presentations
- Commercial judgement and budget management experience
- Passion for customer engagement and loyalty, with a focus on innovation and improvement
- Strong organisational and project management skills, with high attention to detail
- A proactive, can-do attitude and a drive to create lasting impact
Benefits:
- 50% subsidy on hospital and extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
- Discounts on products, including life, pet and travel insurance, as well as discounts at gyms and on eyecare products
About Us:
We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. Our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy.
Wellness and Work-Life Balance: We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best.