Equipment Inspection and Quality Assurance Coordinator

7 days ago


City of Greater Geelong, Australia Ritchie Bros. Full time
About the Role

Ritchie Bros. is a leading global asset management and disposition company, helping thousands of people worldwide buy and sell heavy equipment, trucks, and other assets every month.

We're seeking an experienced Equipment Inspection and Quality Assurance Coordinator to join our team in Geelong, Victoria.

Key Responsibilities
  • Provide final review and posting of inspection reports prepared by field inspectors and uploaded to our Inspection Report system.
  • Prepare listings for public viewing with in-depth quality and content accuracy.
  • Communicate with field inspectors, sales staff, and internal departments for effective sales management of independent listings.
What You'll Do
  • Evaluate the accuracy and quality of each inspection report by reviewing inspection checklist ratings, comments, photographs & videos, while ensuring listings categories and descriptions align with company/industry standards.
  • Verify key equipment data (serial number / VIN, hours / kilometers, machine-level and / or emission-related certifications, etc.) for typos or other inaccuracies.
  • Ensure that comments and other text are consistent and professional across reports.
  • Communicate field inspection quality control concerns to managers for follow-up training and support.
  • Identify, communicate, and resolve quality control issues.
  • Actively compare inspection checklist photos with ratings and comments for accuracy and consistency.
  • Perform field inspections as required.
  • Support the RB Unreserved Commitment to Safety by taking personal responsibility for your safety and the safety of your team, co-workers, and customers.
Requirements
  • Prior experience in equipment inspections, inventory, and appraisals, preferably in the auction or heavy equipment business.
  • Knowledge of industrial and/or agricultural equipment, trucks, and trailers.
  • Proficiency using computers, MS Office Suite products (Word, Excel), and digital cameras.
  • Top-notch written and verbal communication skills (high attention to detail is a MUST).
  • Excellent organizational skills, a keen eye for detail, and a commitment to accuracy.
  • Experience working independently and collaboratively in a team-oriented environment.
  • Strong time management skills; the ability to multi-task effectively and prioritize work is essential.
  • A strong customer service orientation.
  • Accreditations to support industry-specific experience are a plus.
  • 4+ years of experience in business operations or construction, transportation, agriculture, energy, or related industry environment desirable.
  • Willingness to travel as required.
What We Offer
  • Base salary + paid overtime.
  • Comprehensive medical and dental benefits for the whole family.
  • Corporate Insurances.
  • Access to ESPP – Employee Stock Purchase Plan.
  • Ongoing training, professional development, and tuition reimbursement.
  • Paid lunches during Auction Week.
  • Gym Membership Reimbursement.


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